Metcor engineers work on behalf of our FM partners to deliver maintenance for the UK government. Our engineers undergo rigorous security checks, and can operate in highly secure environments.
We provide our planned maintenance, emergency response and remediation services to support key defence, healthcare and security sites, so that these key services can operate effectively, efficiently, and sustainably.
Accessing these sites as an external service provider can be understandably challenging. For this reason, devising a thorough periodic maintenance and inspection regime is critical to driving operational performance. Where issues do require an emergency response, dedicated account managers who have an in-depth site knowledge, will be on hand to handle escalations and ensure that teams with the appropriate clearance and client expertise are deployed.
Evidential reporting and strong data systems are essential when supporting key government sites. In response to demands like these, we have developed a unique set of reporting tools for field service. This means that for our clients managing secure sites, they have full transparency of how our teams are working on site, with rigorous reporting, tracking and data capture for any visit. As an ISO 27001 accredited organisation, we have strict process to ensure data security within our business.
